Table of Contents

• Introduction

• What Is the ADA?

• Who Is Protected by the ADA?

• What Does the ADA Require an Employer to Do?

• Hiring Do's and Don'ts - Pre-Job Offer

• Hiring Do's & Don'ts - Post-Job Offer

• Getting Medical Information From Employees

• Confidentiality

• Reasonable Accommodation and Undue Hardship

• Procedures for Providing Reasonable Accommodation

• Types of Reasonable Accommodations

• Safety Concerns

• Drug & Alcohol Use

• What to Do if a Charge Is Filed Against Your Business

• APPENDIX A - Federal Tax Incentives to Encourage the Employment of People with Disabilities and to Promote the Accessibility of Public Accommodations

• APPENDIX B - Information on Reasonable Accommodations

• APPENDIX C - Finding Qualified Workers with Disabilities”

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